Whitelist Instructions

Whitelist Instructions

You’ll need to whitelist our email address to ensure you receive updates from us regarding the product you purchased or about an account you just setup!

Follow These Instructions for Gmail:

1. In your inbox, locate an email from jack@jackbosch.com or  support@jackbosch.com (ex. your welcome mail for the product you just purchased).
2. Drag this email to the “primary” tab of your inbox.

whitelist-jack-bosch
3. You’ll see that our emails will go to your primary folder in the future!

For other email service providers (Yahoo, AOL, etc.) please add us as a contact in your address book. Further instructions can be found below:

Web-based Clients Desktop Clients Mobile Clients
Set up AOL mail. AOL Mail
1. Click Contacts in the right toolbar.
2. Click Add Contact.
3. Enter [wlemail] and additional information if you wish.
4. Click Add Contact button in the popup to finish.
How to set up Comcast mail. Comcast
1. Click Preferences from the menu.
2. Click Restrict Incoming Email.
3. Click Yes to Enable Email Controls.
4. Click Allow email from addresses listed below.
5. Enter [wlemail] you want to whitelist.
6. Click Add.
7. Click Update to finish.
How to set up Earthlink mail. Earthlink
1. Click Address Book.
2. Click Add Contact.
4. Save WhatCounts as a contact.
5. Click save.
How to set up Gmail. Gmail
1. Open an email from the sender that you want to whitelist.
2. Click on the little down-pointing-triangle-arrow next to “reply.”
3. Click Add [wlemail] to contacts list to finish.
Set up Mobile Me. Apple Mail
1. Click [wlemail] in the header of the message you're viewing.
2. Click Add to finish.
Set up Netzero. NetZero
1. Click the Address Book tab on the top menu bar.
2. Click Contacts.
3. Click Add Contact.
4. Enter [wlemail] and additional information if you wish.
5. Click Save to finish.
Set up Yahoo. Yahoo! Mail
1. Open the email message from the sender you want to add to your address book.
2. Click Add to contacts next to [wlemail].
3. On the Add Contact popup, add additional information if needed.
4. Click Save to finish.
Set up Windows Live. Windows Live Hotmail
1. Open an email from the sender that you want to whitelist.
2. Click Add to contacts next to [wlemail] to finish.
Set up Microsoft Office. Microsoft Outlook 2003
1. Open the email message from the sender you want to add to your address book.
2. Right-click Click here to download images in the gray bar at the top of the message.
3. Click Add Sender to Senders Safe List to finish.
Set up Microsoft Outlook. Outlook 2007
1. Right-click on the email you received (in the list of emails).
2. Click Junk E-mail.
3. Click Add Sender to Safe Senders List to finish.
Set up Microsoft Outlook. Outlook 2010
1. Click the Home tab.
2. Click Junk.
3. Click Junk E-mail Options.
4. Click Safe Senders.
5. Click Add.
6. Enter [wlemail] and additional information if you wish.
7. Click OK to finish.
Set up Mac Mail. Mac Mail
1. Click Address Book .
2. Click File.
3. Click New Card.
4. Enter [wlemail] and additional information if you wish. .
5. Click Edit to finish
Set up Mozilla Thunderbird for Mac. Mozilla Thunderbird for PC
1. Click Address Book.
2. Make sure Personal Address Book is highlighted.
3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under Contact, enter [wlemail] and additional information if you wish.
5. Click OK to finish.
Mozilla Thunderbird for Mac
1. Click Address Book.
2. Make sure Personal Address Book is highlighted.
3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under Contact, enter [wlemail] and additional information if you wish.
5. Click OK to finish
Setting it up in Apple. iOS Devices – iPad, iPhone, iPod Touch
1. On any message, tap the sender and add to either a new contact or an existing contact:The Apple set up screen
Setting it up in Android. Android Devices – Samsung, Google Nexus, others
1. In the default email client, touch the picture of the sender.
2. Click OK to add to contacts.Snapshot of an Android phone.
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