24 Jun Power of the VOICE
A well-modulated voice is pleasant to hear when you are on the phone. Your voice is the only thing that a seller knows about you. Chances are when they phone you they know nothing about you so this is like a first impression they have of you, so it is pertinent that you give them a great one. In Tax Delinquent Investing, the initial contact is your gateway to a profitable deal. I am not telling that you should sound like a disc jockey or a telemarketer. What I’m telling you is to speak clearly and don’t sound like you eat your words. Enunciate. You should sound consistent, confident, professional and calm. Sound like you are knowing and educated, especially when it comes to the property you are talking about and the processes that you are offering. I guess it’s universal that when you receive a phone call from someone who sounds panicky, rushing or recorded as they are offering something, you start to doubt the person in the back of your head. You’ll realize that it’s just a waste of time. You either hang-up the call or remain on the line and prolong your agony. It sure is not pleasant. It is the same for the property owner calling you in the tax delinquent investment business.
When you phone sellers with a tax delinquent property, you should try to calm yourself and be prepared. Automatically focus only on the caller. It’s just you and them for those moments. Pay attention to the mood they convey when they answer your call. Gauge how they are feeling and match your tone to that feeling. When you can be in tune with your caller’s voice then it also makes you sound more confident. Put some life in your voice. Smile while you are talking. It really helps! Never shout or butt in when they are still in the middle of a sentence. Wait until it’s your queue to speak, that means you are really listening. Let them finish what they want to say. But for you to make sure you are maximizing the phone call always try to direct the conversation back to the essence of the call. Refer back to their tax delinquent property somehow but in due timing. Never hurry them or make them feel rushed back to business. I know you want to get the deal right away, but let them air out some feelings, in the end it will tell you how they want to be dealt with. As a result, you will win their trust and WIN the deal. For instance, they phone you instead of you calling them, take your time for they made the effort in getting a hold of you. They saved you the time and effort to chase after them. In fact, as soon as you get them to phone you, they are practically handing you the deal, you are halfway through a closed deal. Never sound desperate to close the deal or too anxious to settle the call. Be cool and relaxed, but not too cool that you sound uninterested. The perfect mix of calm, cool and confidence is a definite sure hitter. Confidence will balance off the discomfort they feel in dealing with a total stranger. Remember, when they ring you it means they are really close to a decision, take advantage of it by gearing it towards where you want to be. That is to WIN your Tax Delinquent Investment.
It’s amazing what the power of your Voice, the intonation, the pitch, the manner of speech, can exude. It is who you are and defines the kind of person you are over the telephone. Knowing how to speak allows the seller to feel comfortable with you and trust your credibility. When you master these techniques you establish a solid and professional relationship with the seller. These are essential details in closing a good deal. Your calm, confident and reliable voice might be the stamp the seal the deal in your Tax Delinquent Investment.
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